UK Internet Packet Loss issues

Pic courtesy http://www.guy-sports.com

For the last couple of days I’ve been noticing that  web pages on mine or my wife’s Macs sometimes do not load completely.  I’m using Chrome and my wife uses Safari, which I think rules any browser-related issue.  I’ve noticed the same issue at work, so I ran some Ping tests and I’m finding something like 2-4% packet loss between our London office location and the BBC News website.  Usually I’d expect this to be 0%.  No wonder some things aren’t loading properly.

The issue occurs regardless of whether we’re using WiFi or cable to connect to the router.  Given that O2 and Be share some backhaul for ADSL2 services I’m not surprised that I’m seeing the same issue at home (O2 24Mb) and at work (Be “Pro” 24Mb).  What did surprise me was trying our BT Business Broadband 8Mb ADSL connection and finding the same issue, with similar frequency.

A thread appeared on the Be customer forums yesterday, but I cannot link to it here as it needs login credentials.  What I can link to is a related post on the Be unofficial usergroup, explaining that “Strange Things” are ongoing – affecting traffic to random websites at random intervals.

I’m wondering if this is a common experience, and whether anyone out there knows what the problem is?

4 thoughts on “UK Internet Packet Loss issues

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