Bethere and O2 connections still sticky

So it’s been a day or two now since Be did some works on their infrastructure and changed the status of their “Pages loading half way” forum thread to “fixed”.

Well, it doesn’t seem to be from where I’m sitting.  I’m still seeing anything between 4 and 10% packet loss to any web server, and pages requiring reloads more often than usual.  Others are noticing the same thing, and some on their user forums have even accused Be of simply brushing the issue under the carpet.

It’s clear there have been some significant peering issues affecting Be (and other ISP’s in the UK) over the last few months, and there seems to be a rather large group of customers who feel they’re not getting the service they’re paying for, because they’re not seeing the improvement they’re asking for – and to rub salt into their wounds they’re not seeing the ISP’s raise the issue successfully outside of their own organisations.

Whatever others feel, for me it would be nice to have some acknowledgement other than “we’re looking at this, please send us any info you can”.  It might just be a longer-term passing glitch.  Here’s hoping.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s